Privacy Policy

1. Information we collect

We collect information that you choose to share with us, such as your name, email address, company details, and any context you provide about your work and workflows. When you become a customer, we may also collect limited billing information and usage details related to how you work with your assistant.

We may collect basic technical information when you visit our site, such as your IP address, browser type, and device information. We use this only to improve performance, security, and the overall experience of the site.

2. How we use your information

We use the information we collect to:

• Match you with a suitable assistant and design your engagement.
• Operate, maintain, and improve our services and website.
• Respond to your questions and provide customer support.
• Send administrative messages such as onboarding details, invoices, and plan updates.
• Share occasional product or service updates that we believe are relevant to you (you can opt out at any time).

3. Data shared with assistants

Your assistant will only access the tools, accounts, and information that you explicitly grant. We ask all assistants to follow strong confidentiality and security practices, and we limit access to the minimum necessary to perform agreed tasks.

If you share sensitive or confidential information, we encourage you to use secure channels and access controls (for example, password managers or role-based access in your tools).

4. Third-party services

We may rely on third-party providers for payments, analytics, communications, and operational tools (for example, payment processors or email providers). These providers only receive the information necessary to perform their services and are expected to handle it responsibly.

When you connect your own tools (such as email, calendar, or project management platforms), those providers will process your data under their own terms and privacy policies.

5. Data retention and security

We keep your information only for as long as it is reasonably necessary for the purposes described in this Policy or as required by law. We take reasonable technical and organizational measures to protect information against unauthorized access, loss, or misuse, while recognizing that no system can be perfectly secure.

6. Your choices and rights

Depending on where you live, you may have rights related to accessing, correcting, or deleting your personal information, or restricting how we use it.

If you would like to review, update, or delete information we hold about you, or if you want to opt out of certain communications, you can contact us at the email address below and we will respond within a reasonable time.

7. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, operations, or applicable laws. When we do, we will update the "Last updated" date at the top of this page. If the changes are material, we may also notify you directly.

8. Contact us

If you have questions about this Privacy Policy or how we handle information, you can reach us at:

Email: hello@vpa-global.com